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United States - Shipping Policy

A Malt & Brew Whisky Wave Glass sits on a blue cloth with a plate of orange slices and dark chocolate.

Thanks for your interest in Malt & Brew. We are proud to be an Australian run business now available in the United States.

All Malt & Brew stock is held locally at our warehouse in Melbourne and is dispatched to our clients via Australia Post typically within 2 business days. This ensures we can offer you fast and affordable registered and express postal services. 

  1. How do you ship your products?
    Within Australia, your order will be handled either by Australia Post or a courier service (dependant on selection at checkout). Upon arrival in the United States, your order will be handed to either USPS or continued to the destination via the courier. Your tracking code with Australia Post will continue to work once in the United States.
    https://auspost.com.au/terms-conditions

  2. Is there a free shipping option?
    Shipping is free on all orders to the United States, with no minimum spend.

  3. How long until I receive my order?
    We know how exciting ordering online can be, and there is nothing worse than not knowing where it is. Once your has been processed and shipped it can take an estimated 3-5 business days for it to arrive via our Express Post option (for faster service, please enquire about courier shipping).

    The below table indicates our current shipping options and the expected time associated.

    SHIPPING TYPE ESTIMATED SHIPPING TIME
    US Registered Mail (free) 5-8 business days
    US Express Post ($14.95) 3-5 business days
  4. Do you supply tracking numbers?
    Orders can take between 1-2 days to process. Upon being shipped, you will be supplied with a tracking number immediately. All orders made, no matter the shipping type will be supplied with a tracking number.

  5. What about returns?
    For more information related to the return of items, please visit our returns page here: https://maltandbrew.com/policies/refund-policy

  6. More information
    For any additional information related to our shipping policy. Please feel free to reach out to us at info@maltandbrew.com

 

Thanks for shopping with us!